GENERAL CONDITIONS OF SALE

These general terms and conditions of sale apply to all sales of ACT products to the consumer via the website www.act-running.com. The order by the customer implies acceptance of all of these general terms and conditions of sale, those -these prevail over all other general conditions of sale unless expressly accepted by the seller.


THE ORDER

The items visible on the site are available while stocks last. In the event of a start or collection of an order for an unavailable item, ACT undertakes to offer a credit or reimburse the customer within 15 days. ACT undertakes to notify by email the customer who has ordered an unavailable item.


PRICES AND PAYMENTS

The prices applicable to orders are those presented on the website www.odaje.com at the time of the order. Prices are indicated including tax, excluding delivery costs, and governed by French law. Prices may be modified at any time by the seller, without notice, and in particular in the event of a change in tax or economic data. The items ordered must be paid in euros and online. Bank charges incurred by the payment are the responsibility of the customer. The goods delivered remain the property of the seller until full payment. Online payment is made by credit card, or by using a PayPal payment account. The payment methods accepted via our secure Payplug platform are all credit and debit cards such as Visa and MasterCard, European and international. This includes Electron (Visa) and Maestro (Mastercard) cards. We also accept all French cards from the CB network, even if they are not affiliated with Visa and MasterCard. The customer can also pay for their order via the secure PayPal platform. These platforms comply with the regulations of the networks of accepted cards in force.


BILLING

The invoice is sent to the customer at the address indicated at the time of ordering. The price is the one in effect at the time of the order by the customer. ACT Running disclaims all liability for errors in entering customer information when ordering.


DELIVERY AND TRANSPORT

Items are delivered within 1 to 7 working days from the order throughout mainland France. This period is given as an indication and may vary depending on the availability of the items. Exceeding this period may not under any circumstances be held against ACT, nor give rise to termination of the contract or any compensation for damages. Beyond a period of one month from the date of the order, ACT will reimburse by check or bank transfer for the undelivered goods. Packages are delivered by post or by an express carrier to the address indicated when ordering. As such, ACT is not able to guarantee a specific delivery time. The transfer of risks occurs at the time of delivery of the goods. ACT cannot be held liable in the event of contractual non-performance resulting from a case of force majeure, in particular, and without limitation, in the event of war, riot, insurrection, interruption of transport, import problem, strike, shortage, fire, earthquake, storm, flood.


CONFORMITY AND DEFECTS

The goods must be checked by the customer upon delivery. Any reservations are noted on the delivery note presented by the carrier or can be sent to run@act-running.com within 48 hours. This email address is protected from spambots. You need JavaScript enabled to view it. Complaints regarding apparent defects in the delivered goods will only be considered if they are notified by mail within 48 hours of delivery.

This shipment must include an explanatory letter from the customer and the goods concerned in their original packaging. ACT undertakes to take back, exchange or refund the goods affected by defects, without however being required to pay damages. Shipping costs are borne by the customer.


RIGHT OF WITHDRAWAL

For products purchased online, the customer has a period of 15 working days from the date of purchase of the goods to exercise the right to withdraw from their order. The postmark or the date of the receipt of availability constitutes the starting point of this period. The return or cancellation may concern all or part of the order. The return costs are the responsibility of ACT for all returns in France and the European Union (except for Switzerland). For all orders placed outside the European Union, returns are the responsibility of the customer. You can send your package to this address by adding your name, the reason for the return and your order number: ACT C/O EFILOG LOGISTIQUE 2 RUE DES TAILLANDIERS 72800 LE LUDE France The refund, in whole or in part, will be made within 15 working days at the most following receipt by ACT of the return of the goods. Reimbursement is made by bank transfer to the customer's order in accordance with the information provided when ordering. Products returned damaged, incomplete, soiled or without the original packaging will not be taken back, exchanged or refunded. Beyond the 15-day period from the date of purchase, the goods will not be taken back, exchanged or refunded.


DATA PROTECTION AND COOKIES

DATA PROCESSING

WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?

The data controller is ACT RUNNING SAS (“ACT”).

ACT's contact details are:

Postal address: 32 rue de Paradis, 75010 Paris, FRANCE

Phone: 09 84 30 84 05

Email: run@act-running.com

ACT informs the user that a data protection officer has been appointed, and that he can submit any questions relating to the processing of his personal data to the user. The user may contact the data protection officer at the following address: ACT Running - 32 rue de Paradis, 75010 Paris, FRANCE.


WHAT TYPE OF PERSONAL INFORMATION DOES ACT COLLECT?

ACT may collect the following personal information from users of the ACT website through the corresponding forms: name, email address, postal address, telephone number, date of birth, gender and payment information when the user visits the site, registers, places an online order, contacts ACT or participates in ACT promotions or surveys. In addition, ACT collects all information relating to their navigation on the site and their interaction with the brand. All personal data collected by ACT comes from the user, with the exception of contact details that may be provided to us by friends or family members, in particular for the sending of gifts.


FOR WHAT PURPOSE DO WE PROCESS PERSONAL DATA?

The User's personal data will be processed for the following purposes as appropriate:

Management and development of registration on the site and online purchases. We use the customer's personal information to process and send their order, inform them by email of the status of their order.

Management and sending of information on exclusive promotions, the latest news and personalized information adapted to the profile, interests and needs of the user and the customer via e-mail, SMS or postal mail. The sending of this information will involve the development of user profiles which consists of the use of personal data, their purchase history where applicable, as well as information relating to their navigation on the site in order to evaluate certain aspects of their personal preferences in order to offer them commercial communications adapted to their profile.

Respond to the exercise of rights of access, modification, cancellation and opposition, as well as to questions and complaints.

Management of the alert service when a certain type of article is available on the site.

Management and issue of documents certifying the sale: invoice.


HOW LONG WILL WE KEEP THE DATA?

ACT will retain personal data for the time reasonably necessary for the processing previously set out. The user can at any time modify their information in their customer area or delete it by writing to us at contact@odaje.com.


TO WHICH RECIPIENTS CAN WE COMMUNICATE THE DATA?

The user's personal data may be communicated to the following recipients:

Administrations and public bodies when required by tax, labor, social security or any other applicable regulations.

Companies responsible for data processing, such as ACT service providers (ERP, communications sending companies, agencies, etc.).

In any case, third parties with whom certain personal data are shared will have previously certified the adoption of adequate technical and organizational measures for the correct protection of the same. ACT does not sell customer data to third parties under any circumstances.

HOW IS PERSONAL DATA PROTECTED?

The website www.odaje.com uses information security techniques such as firewalls, access control procedures and cryptographic mechanisms, in order to prevent unauthorized access to data and to guarantee their confidentiality. For this purpose, the user accepts that ACT collects this data for the purposes of the corresponding authentication of access controls. In addition, any transaction carried out on the website will be carried out through secure payment systems. Confidential payment data is transmitted directly and in encrypted form (SSL) to the corresponding institution. ACT states that it has adopted all the necessary technical and organizational measures to ensure the security and integrity of the personal data processed, and to prevent their loss, alteration and/or access by unauthorized third parties.

WHAT ARE YOUR RIGHTS REGARDING PERSONAL DATA?

You have the following rights, which can be exercised at the email address contact@odaje.com: Access rights: you have the right to know whether ACT processes personal data concerning you or not, as well as to access the personal data that ACT has on you. Right of rectification: you have the right to ask ACT to rectify personal data when it is inaccurate, or to complete it if it is incomplete. If you are registered on our site/APP, it will be easier for you to correct it directly by modifying your profile. Right of deletion/right to be forgotten: you can ask us to delete personal data when, among other reasons, the data is no longer necessary for the purposes for which it was collected. Right to limitation: you have the right to request the limitation of data processing. In this case, we will only keep it for the exercise or defense of claims. Right to portability: you have the right to receive personal data in a structured, commonly used and machine-readable format, and to transmit them to another controller when the processing is based on consent or a contract, and is carried out by automated means. Right to object: you may object to personal data being processed based on the public or legitimate interest of ACT, including profiling. In this case, ACT will stop processing the data, except for compelling legitimate grounds or for the exercise or defense of possible claims. Automated individual decisions: you have the right not to be subject to a decision based solely on automated processing, including profiling, which would have legal consequences for you or similarly affect you. However, it will not be possible to exercise this right in the following cases: if the decision is necessary for the conclusion or execution of a contract between you and ACT; if it is permitted under the law applicable to ACT provided that appropriate measures are established to guarantee the rights, freedoms and legitimate interests; if it is based on your explicit consent.


USE OF COOKIES

WHAT ARE COOKIES AND HOW ARE THEY USED?

Under its own responsibility or that of a third party hired to provide tracking services, ACT may use cookies when a user browses the website. Cookies are files sent to the browser through a web server in order to record the user's activities during the entire time they are browsing. The use of cookies allows the server to recognize the web browser used by the user in order to facilitate their browsing as much as possible, allowing, for example, users who are already registered to access areas, services, promotions or contests reserved exclusively for them without having to register on each visit. Cookies are also used to measure audience and traffic parameters as well as to monitor progress and the number of entries. The cookies used by the website are only associated with anonymous users and their computers and do not provide references that allow personal data about users to be deduced. Some cookies are used by third parties (e.g. Google) to transmit data to ACT on the effectiveness of its promotions. Cookies do not obtain, in any case, personal information that allows a particular user to be identified. The cookies used on the website are, in any case, temporary in nature, with the sole purpose of making subsequent transmission more efficient. No cookie used on the web will have a period of validity of more than two years. Users have the possibility to configure their browser to be notified of the reception of cookies and to refuse the installation on their device. By eliminating ACT cookies or disabling them, the user runs the risk of not being able to access certain features of the website. To use the website, it is not necessary for users to allow the installation of cookies, but they will have to restart the session as such in each of the services whose provision requires prior registration or session start.


WHAT TYPES OF COOKIES DOES ODAJE USE?

ACT uses three types of cookies:

Technical cookies: they allow the user to navigate the website and use features such as the shopping cart.

Analytics cookies: ACT uses Google Analytics cookies to quantify the number of users who visit the website. These cookies allow us to measure and analyze how users navigate the website. This information allows ACT to continually improve its services and facilitate the purchasing process for users. To learn more about this, you can consult the Google Analytics privacy page: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Personalization cookies: when the user browses or buys on the web, the website will remember their preferences (for example, their tastes or preferred language). Thanks to these cookies, it is possible to offer a simpler, faster and more personalized browsing experience for users.